AI Front Desk
Handle enquiries, qualify intent, and guide customers to useful next steps.
Product capabilities
Customer engagement that knows its boundaries.
SEP combines an AI Front Desk, business context, controlled actions, and human oversight in one tenant-isolated operating system.
Business knowledge & context
Use approved business facts, policies, offerings, and fresh connected data.
Qualification & procedures
Collect the right details through repeatable, reviewable workflows.
Bookings & actions
Move supported conversations into controlled operational actions.
Products & commerce
Answer product questions and build relevant recommendations without pretending to be an ERP.
Follow-ups & workflows
Keep customer work moving after the first conversation.
Human handoff
Escalate uncertainty, risk, or customer preference with useful context attached.
Owner controls
Configure behavior, permissions, integrations, and release readiness.
Testing & governance
Simulate scenarios, review evidence, and release versioned behavior.
Analytics & reports
Inspect operational outcomes without treating model output as business truth.
Customer channels
Website chat
AvailableEmbed SEP's governed conversation experience on your website.
Messenger
BetaChannel adapter foundation exists; customer rollout remains controlled.
Planned customer-channel activation.
Planned customer-channel activation.
Viber
Coming soonPlanned customer-channel activation.
Voice
BetaVoice foundations exist; general availability is not certified.
Start with a real customer workflow
Give every enquiry a clear next step.
Create your SEP account now. Industry setup and guided onboarding are the next controlled release.
Get started